Returns, Exchanges & Orders

Returns & Exchanges

We do not accept returns or exchanges at this time. Keeping everything final helps us maintain quality and consistency for every order we send out.

Damaged or Incorrect Orders

We’re a small business and every order is packed individually with care, but sometimes we do mess up. If your order arrives damaged, faulty, or incorrect, we’ll do our best to make it right quickly.

Email support@shopformae.com within 5 days of delivery with:

Your order number
Photos of the issue

If approved, we’ll send a replacement or issue store credit.

Order Accuracy

Please double-check your order before placing it, including:

Product selection
Product description
Quantity
Shipping address

If you’re unsure about a product, please reach out before ordering and we’ll gladly answer any questions.

Product Details

Please note:

Colors may vary slightly depending on screen settings or lighting
Some materials may make the designs appear softer or more muted depending on the finish
Accessories shown in photos are not included unless stated

These are not considered defects.

Normal Wear + Tear

Over time, all paper-based and vegan leather products will experience normal wear. Exposure to sunlight, natural oils from your hands, and everyday use can affect materials and ink. Slight fading, softening, warping, or changes in color are considered normal and are not defects. It’s just part of how products age with use.

Cancellation Policy

We get it sometimes plans change. Cancellations are accepted within 24 hours of placing your order, as long as it hasn’t shipped. If you’d like to cancel your order, email support@shopformae.com with your order number. Once an order is on its way, it is considered final sale and cannot be canceled.